PWA Financial Group recognises that our clients are looking for value in the services we provide. As such, the following factors are taken into account when determining our fees:
- Providing quality and ethical services
- The time required to complete the work
- Accuracy of the records provided to us
- The complexity of the work undertaken
We are open about fees and can provide an estimate prior to the commencement of any assignment, if required. This will be an estimate only as it is quite difficult to ascertain exactly how long a job will take – as it is dependent on many factors such as technical issues, the quality of the records provided etc. Once we commence the work, if we believe that the job will take longer than estimated, we will contact you to discuss what the revised estimate will be and why it has changed.
For all other work fees will be issued on completion of each assignment, or quarterly for general matters.
Some common questions about fees:
1. How are fees calculated?
Like most professionals, accountants charge in time units. The fee is generally calculated based on the time it takes to complete the work.
As a guide to our costs, below are our current professional staff hourly charge rates (ex GST):
|Partners||up to $330|
|Senior Accountants||up to $250|
|Accountants||up to $215|
|Assistant Accountants||up to $110|
|Bookkeeping||up to $60|
2. What is included in the fee?
|The fee comprises of time taken to complete your work and also includes the following:
3. I use MYOB/Cashflow Manager/Quickbooks – shouldn’t that reduce my fee?
|This depends on how well it is used. If information hasn’t been entered correctly or reconciled it will mean that your accountant will have to spend time sorting and correcting the information you have provided. If you use one of these programs ensure that your operator uses these correctly – this should save you time and money in the long-run.|
4. Why is my bill more expensive than last year?
|There are several factors that may affect the cost of your work each year:
5. Why has the job taken so long to complete?
|We aim to have a 2 week turnaround for straightforward individual income tax returns. However, more complex work will take longer – and we plan for a 6 to 8 week turnaround for larger jobs.
Please be aware that we complete work in the order that it is received, so your accountant may have other work that has come in before yours.
Other factors that may affect how long your work takes to be finalised are:
Please speak with your accountant if you need your work completed by a certain date – we will endeavour to meet your requests wherever possible.
6. What can I do to reduce my fee next year?
|Ensure that you: